2. Data controller

Ecom Brand Agency is the owner and operator of the site and is responsible for processing the personal data collected.

3. Data collected and purpose of use

Data collected automatically

When you visit our site, we automatically collect certain information, in particular your IP address, your browser, your time zone, as well as data relating to your navigation on our site. This information enables us to analyze user engagement and improve our services.

Technologies used to collect data

Cookies: data files placed on your device.

Log files: record actions on the site.

Web beacons, pixels and tags: used to track user navigation.

Personal data provided by the user

We collect only the data required to provide our services:

Appointment booking : Name, e-mail address, telephone number.

- Registration: Last name, first name, e-mail address, VAT number.

- Newsletter: E-mail address (with consent)

- Inquiries: Name, e-mail and message content.

- Purchase of services: Name, billing address, telephone number, payment information.

4. Sharing of personal data

Your data may be shared with third-party service providers to ensure the proper operation of the site and the provision of services, including:

- Shopify (e-commerce)

- Google Analytics (navigation analysis)

- Klaviyo (email marketing) We may also share your data to comply with legal obligations or in the event of sale of the company.

5. Data retention

We retain your personal data for as long as necessary for the purposes stated in this policy or as required by law.

6. Your rights

You have the following rights concerning your personal data:

- Access, rectification or deletion of data.

- Objection to processing or request for restriction.

- Data portability.

- Withdrawal of consent.

7. Data security

We implement security measures to protect your data against unauthorized access, loss or alteration.

8. Policy changes

We may update this policy at any time. The most recent version will always be available on our site.

9. Contact

If you have any questions about this policy, please contact us via our contact page.